If Your Webmail Ever Stops Working:

If, for whatever reason, you're not able to access webmail to check your Foster Web Marketing e-mail, there is a quick and free option that is already on your computer that you can use to get you back up and running.

Outlook Express may already be installed on your hard drive. You can use this prograam to access/send/receive e-mail until webmail is back up.

If you're using a Windows PC:

If you have XP, Outlook Express is included, although you may have to install it. Click Start>> Control Panel>> Add/Remove Programs. On the left side click Add/Remove Windows Components, check the box by Outlook Express, click Next & follow the wizard.  Visit this link for instructions on how to setup Outlook Express. It should only take a few minutes.

If you have Vista, Outlook Express has changed it's name to Windows Mail.  Click Start>>Control Panel >>Mail.  Visit this link for instructions on how to setup Windows Mail. It should only take a few minutes.

What you'll need to know when you're configuring your FWM-provided E-mail account is:
 
  • When you're on the E-Mail Server Names, be sure to select POP3.
  • Incoming mail server should be mail.yourwebsitedomain.com. In other words, if your website address is injurylawyer.net, it should be mail.injurylawyer.net
  • Outgoing mail server should be smtp.yourwebsitedomain.com
  • On the next screen, your username should be your full e-mail address ([email protected]) and your password was provided to you during setup. It should be the same password you use to access your e-mail through webmail.
  • After you've setup your account, you need to go into the Mail tab, highlight the account you just setup, and click on properties
  • Click on the servers tab, and select the box next to "my server requires authentication". Then hit ok.
 

 
Any e-mails that haven't been delivered yet should automatically load, and you can always click on send/receive to update. You can now send and receive e-mail using Outlook Express.


If you're using a mac:

Open up Mac Mail (it should be on your dock, or it will be Mail in applications)

Visit this link and follow the instructions on Manually Configuring Mail.

What you should know when following these instructions:
 
  • Keep the email account type as POP
  • Be sure to always use your full email address as your Username
  • Incoming mail server should be mail.yourwebsitedomain.com. In other words, if your website address is injurylawyer.net, it should be mail.injurylawyer.net
  • Do click on the "Use Secure Sockets Layer (SSL)" box. Keep authentication type as "password"
  • Outgoing mail server should be smtp.yourwebsitedomain.com. Also be sure to click on "Use Authentication" and type in your username "your FULL email address" and password.

That should be about it. Click on "Get Mail" on the top left aand you should receieve any email that you were missing due to webmail being down, and you can send and receive using Mac Mail.
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