Frequently Asked Questions About the Best Website Design and Marketing for Attorneys, Doctors, and Other Professionals

Below are some questions many clients have when they first contact Foster Web Marketing about the online marketing world.

The questions below may address many initial concerns you may have. If you don't find your answers here, you should contact us for answers to any questions specific to your firm.

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  • What are the benefits of doing your own online attorney marketing?

    You wouldn’t think that our business would want attorneys to do their own marketing, but that simply isn’t the case. At Foster Web Marketing, we understand that law firms and offices come in all shapes and sizes and lawyers have a very wide range of needs when it comes to advertising both online and offline. We believe that some attorneys are better off outsourcing their marketing, some are better off learning about marketing and doing it themselves, and some are better off with a combination.

    So what are the benefits of tackling online marketing yourself?

    • If you know how to do it right, you can save a significant amount of money.
    • You can have complete control over your marketing plan and campaigns.
    • You can keep things simple by keeping everything in house.
    • You can personally measure the results and success of your marketing campaigns.
    • You can immediately start and stop campaigns when you feel the need.
    • You can make your own deadlines and set your own goals.
    • You can have full knowledge of the marketing process.

    Of course, many of the benefits of doing your own marketing don’t matter if you aren’t doing a great job of marketing. Before you set out on your own, get educated and trained. Call our team today at 888-886-0939 to learn what you need to know about do-it-yourself attorney marketing.

  • How personal or casual can I get with my updates if I’m using Facebook to market my law firm?

    How personal you get when you’re using Facebook to market your law firm is really up to you. Although you should probably avoid spending all your time talking about yourself, readers do enjoy learning more about you and your interests outside of the office. And your online audience may feel more comfortable coming to you with legal problems if they already feel like they know you.

    Keep in mind, though, that your ultimate goal in using Facebook for social media marketing is to represent your law firm in its best light and engage with potential clients. Your Facebook updates should reflect that—even the updates that offer a glimpse of your life outside of the office. Here are a few guidelines for finding the right balance between personal and professional when you’re updating Facebook for your law firm:

    • Don’t overdo it. Personal posts are a great way to engage with readers, but don’t just post about yourself. Make sure that you focus on topics related to your law practice, especially topics that offer tips and information that may be useful to your potential clients.
    • Don’t air out personal problems. You should always treat your Facebook updates as public information and a reflection of your law firm. It should go without saying, but stop yourself before you post that off-topic personal rant or leave an angry comment.
    • Pretend you’re attending a community social engagement. If you wouldn’t say it at a charity fundraiser or an office party, don’t say it on Facebook. You should be friendly and open to your online audience while still remaining professional. Any photos you post should be family friendly, and your posts should be appropriately reserved.  

    If you’re not using Facebook to promote your law firm online, you could be missing out on a valuable avenue to reach potential clients and build credibility. Talk to our social media marketing experts today to learn more about online marketing for your practice. You can reach us at 1-888-886-0939 or by filling out our quick online contact form.  


  • What should I say in the introduction to my attorney book or free report?

    An introduction is a first impression. In a legal guide, an introduction is in place to ground the reader in the material, let them know who you are, and let them know what they are about to read. An introduction shouldn’t be too long or wordy. Instead, it should be pithy, to the point, and filled with personality. Consider starting your introduction with a question, a story, or a statistic.

    What should your introduction accomplish?

    • It should hook your reader so that they continue to turn pages.
    • It should outline what subjects you will cover in the body of your book.
    • It should introduce common themes, terms, and subjects in your book.
    • It should let your reader know who you are and why you are writing the book.
    • It should establish you as an authority on the subject.
    • It should speak to the needs and the emotions of the reader.

    What should you avoid in your introduction?

    • Don’t spend the entire introduction talking about you and your law firm.
    • Don’t make the introduction too long or dense.
    • Don’t use an academic or technical tone.
    • Don’t ignore the wants and needs of your reader.
    • Don’t overwhelm your reader with too much information.

    Do you need assistance with your introduction – or would you like us to help write or edit a free legal guide for your website? Contact us today at 888-886-0939 to learn more about our attorney book writing services.

  • What is the process of writing an attorney ebook with Foster Web Marketing?

    At Foster Web Marketing, we believe that attorneys should have the opportunity to be as involved (or not involved) in our marketing services as they wish. While some lawyers will bring us an almost-finished book or guide to edit, we understand that other attorneys would like us to take the reins on the project from beginning to end. Still, there is a general process that we follow no matter your chosen involvement level:

    • You choose the topic or topics for your legal guide. (We can provide guidance and suggestions if you wish.)
    • You meet with our marketing team and writer to discuss the details of your book.
    • We write a first draft of your guide based on the decisions made at the meeting.
    • You read the book and let us know what you would like added, removed, expanded, or changed.
    • We send over a second and possibly final draft of your book.
    • We perfect the book’s layout and design an effective cover to post on your website.
    • You read the book one last time and make final changes.
    • We add the book to your attorney website along with copy, banners, and buttons.

    Are you ready to get started with the process and add great free offers to your lawyer website? Call our marketing and book writing team today at 888-886-0939.

  • Do I need to buy special equipment to get call tracking for my business?

    Many people assume that call tracking will involve purchasing and installing hardware for your office or otherwise altering the phones or phone systems. This is simply not the case. Call tracking doesn’t require you to buy or attach any special equipment; the process just consists of pointing different telephone numbers to your office (or to whichever existing phone number you would like, such as your marketing department phone number or even personal, cell, or home phone number).

    While you might not notice anything different at the office, our call tracking system will be busy collecting and compiling data at a remote site. You can access this data at any time from any computer with our web-based reporting—including the number of calls you are receiving, when the calls come in, and where the calls are originating from. Because there is no difficult setup, it is easy to add new numbers to track, change the phone numbers that your calls are pointing to, or change the strategy with which you are handling your calls.

    Call tracking can be an excellent opportunity to measure the success of your advertising campaigns and to accurately understand their return on investment (ROI). To learn more about how call tracking may be able to help your marketing plan, call Foster Web Marketing today at 888-886-0939.

  • Should I choose a local number or a toll-free number for call tracking purposes?

    There are different advantages and disadvantages to picking a toll-free number for your attorney website and for call tracking purposes—and those advantages depend heavily on your law office and your goals.

    If you practice the law across state lines or nationally, a toll-free number may be the right choice for you. A long-distance number sometimes means that clients will hesitate to call; a toll-free number overcomes that resistance. A toll-free number may also lend authority to your law firm. In addition, a toll-free number conveys that you practice law over a wide area and not just locally.

    If you are a small, local practice that focuses on helping those in your community, you should choose a local number for call tracking. A local number will be encouraging to those who are also in your area code and may even cut down on out-of-state calls that only take up your time. A local number will also help save on your marketing budget.

    Also keep in mind that a growing number of Americans now have mobile phones, smart phones, and cell phones with flat rates and national calling plans. This means that many potential clients won’t hesitate to call a long-distance number, even if they do not live in the area.

    In some instances, tracking both local numbers and toll-free numbers may be the right choice. To learn more about call tracking and toll-free number set-up, call Foster Web Marketing today at 888-886-0939 to speak with a marketing expert.

  • How can I get more people to read my attorney blog?

    So you’ve written a few blog posts for your attorney blog, but it doesn’t seem like anyone is showing up to read it. What can you do to bring in more readers? Here are a few easy things you can do to get the word out and share your blog with more potential clients:

    • Make sure your blog is accessible from your attorney website. It seems simple, but making your blog accessible from your main website makes it easier for potential clients to get the information they need.
    • Apply appropriate SEO techniques. If the search engines can’t find your blog, then it’s unlikely that your potential clients will. Apply SEO techniques to your blog the same way you use SEO for your attorney website content.
    • Share it through social media. Use your social media sites, like Facebook or Twitter, to promote your new blog posts and get feedback from your audience.
    • Network through other relevant blogs and forums. Consider writing a guest blog on a relevant site or posting helpful information on an appropriate forum. And, of course, tactfully include a link to your blog.
    • Promote your blog in your other marketing materials. Promote your blog in your newsletter, mail campaign, or other marketing materials. Consider highlighting a particularly interesting post or a post you feel your clients could particularly benefit from reading.

    If you think it sounds like a lot of work to promote your attorney blog, you’re right. But maintaining an informative and engaging blog can go a long way toward bringing in an online audience, reaching potential clients, and convincing those potential clients to pick up the phone and actually call you instead of your competitors. If you need a little assistance writing for the Web, reach out to our experienced online content writers today at 1-888-886-0939 to talk about how better content can help you and your law firm reach more paying customers.


  • In my online law firm marketing, should I try to go for highly competitive keywords, or should I avoid keywords with a lot of competition?

    This is a great question; however, there isn’t a completely clear answer. Although highly competitive keywords can be relevant to your practice and popular for your online audience, you may find it difficult to get the kind of page rankings you’d like to see. For many popular keywords, it can be a struggle to even show up in the first page or two of results! Even if you make it to page one, you may not rank as highly as you could with a slightly less competitive keyword phrase.

    The trick to choosing the best keywords for your online website content will probably boil down to using a mix of both highly competitive keywords and more creative and targeted keywords. Spend some time thinking about the kinds of services you offer and the kinds of questions your potential clients are likely to have. Use online keyword research and monitoring tools to determine which keywords are driving clients to you, and use that information to build stronger and more specific keywords for your online content.

    The important thing is to regularly review your keywords and decide what’s working for you. Some attorneys find that certain highly competitive keywords are worth the constant struggle for a better ranking, while other attorneys may find that less competitive keywords actually bring in more potential clients who are ready to hire an attorney.

    If you need a hand with your online law firm marketing and keyword research, reach out to the experts at Foster Web Marketing today. We’d be happy to help you chose great keywords, incorporate them effectively with your online content, and monitor their effectiveness to hone your marketing focus. Just give us a call today at 1-888-886-0939, or fill out our easy online contact form for more information.

  • How do I set a budget for my Google AdWords campaign?

    One of the many decisions that you will make when starting a Google AdWords campaign for your law firm is how much you would like to spend daily for your pay-per-click advertising. There are many factors to consider when choosing your daily budget:

    • What is my overall marketing budget?
    • What portion of my overall budget do I want to dedicate to AdWords?
    • Would I have a better outcome investing my marketing money elsewhere?
    • How have my Google AdWords campaigns fared in the past, and how is this one the same or different?
    • Am I investing in a successful and tested marketing campaign?

    If you are unsure of what to set your daily budget at, don’t hesitate to start small and analyze the success of your test run before deciding on your next step. Also know that you can change your daily budget at any time.

    To change your daily budget, log into your Google AdWords account, select the campaign that you are interested in altering, and select “Campaign Settings.” On that page, scroll down to “Bidding and Budget” to set your budget.

    Would you like more assistance and guidance when it comes to your attorney Google AdWords campaigns? Our lawyer marketing experts are here to help you. Contact our team at Foster Web Marketing today by calling 888-886-0939.

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