Frequently Asked Questions About the Best Website Design and Marketing for Attorneys, Doctors, and Other Professionals

Below are some questions many clients have when they first contact Foster Web Marketing about the online marketing world.

The questions below may address many initial concerns you may have. If you don't find your answers here, you should contact us for answers to any questions specific to your firm.

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  • When sharing my personal information on the internet, how much is too much?

    It doesn't matter whether you're posting comments on your personal or professional social media pages when it comes to sharing too much information. Just be sure that there's nothing that would deter possible prospects coming to the door of your legal firm. In fact, think of all posts as communication that directly affects your legal web marketing and your practice, and you'll be just fine.

     

    Ask yourself these questions when posting information on Facebook, Twitter, or other legal web marketing outlets:

     

    •  Is your post friendly, interesting, and professional? Remember that social media is a place to let your hair down while still attracting potential clients.
    •  Would you feel comfortable directing clients or even your mother or father to your posts?
    •  Are you cognizant that the information you post online today will be available for a very, very long time, even if you try to remove it? The online risk protection company Symantec calls this phenomenon a "digital tattoo."
    •  Have you checked your privacy settings recently? Do it often, as the settings morph without warning.

     

    If you feel like your web marketing strategy needs a boost, give the internet marketing experts with Foster Web Marketing a call for a consultation at 888-886-0939. Also, be sure to take a look at our book Explode Your Practice through Internet Marketing.

  • Should I Get a Hootsuite Pro Account?

    The answer to this question depends entirely on the needs of your firm. As you start to get serious about social media, you will want a platform like Hootsuite to manage all of your networks in one place. You will quickly lose track (and lose your mind) if you are managing each site individually. Here is what you get you with a free plan

     

    • 5 social networks

    • 2 RSS feeds

    • Analytics

     

    This is great for a law firm that has one website, a Facebook page, a Twitter account, and a LinkedIn account. You can feed your blog posts to all your social networks and track the clicks back to your site.

     

    At Foster Web Marketing, we started with a free account and soon upgraded to the Pro plan for $6 each month. Is it worth it? For us, yes! Here is what you get with a paid account:

     

    • Unlimited social networks

    • Unlimited RSS feeds

    • 1 team member

    • Facebook Insights and Google Analytics integration

     

    We have several websites in addition to FosterWebMarketing.com, such as MakeMarketingHappen.com and LawFirmAndAttorney-Internet-Marketing.com, where we blog regularly, and we want to syndicate these posts to our social media sites. For us, it's worth it for the unlimited RSS feeds alone. Offsite blogs are a great way to build links to your main site.

     

    The bottom line is that you need to be using social media to market your law firm. Hootsuite is a tool that we use ourselves and highly recommend. But remember, the most successful firms are the ones that actually implement. Whatever platform you choose, make sure you are updating your networks regularly and engaging with your fans, followers, and friends.

     

    For more information on social media, get a free hard copy of our book Secrets of Social Marketing for Attorneys Revealed: Mission 101.

  • How Can I Ensure I'm Not Affected by Google's Latest Changes?

    Google constantly updates their search algorithm to provide more relevant, higher quality results.  Because Google is constantly making changes to their system, there is a common misconception that we should be constantly adapting our strategies, as well.  Many marketers seem to think that Google is out just to shake things up, but that's simply not true.

     

    What Google is trying to do with each update is minimize the effects of what's known as "content farms."  These websites try their best to achieve the highest ranking by including as many keywords as possible, no matter how irrelevant they may be.  They want the highest rankings so that they can throw all kinds of advertising at the people who click on their links. Essentially, these content farms offer poor quality content and try to make up for it with lists of irrelevant keywords.

     

    For many years, content farms were highly successful, as it was difficult to filter quality with search algorithms.  But Google has been working hard and has become very good at what it does.  High quality, relevant content is what their new search algorithm looks for. Don't let Google's changes worry you. You should simply continue to write great content, as Google is looking for just that.

     

    If you're concerned that Google's new system will affect traffic to your site, give us a call and let us assess your web marketing campaign.  Foster Web Marketing has been providing attorneys with their web marketing campaigns since 1998.  Give us a call for a consultation at 888-886-0939 and be sure to download and read our book "The 5 Biggest Mistakes 99% of Lawyers Make with Their Websites."


    Works cited:                
    http://www.flyteblog.com/flyte/2011/04/how-does-the-recent-google-changes-affect-your-website.html

    http://www.webtistic.co.uk/2011/03/08/latest-google-algorithm-change-affect/

  • How Can Lawyers Increase Their Client Conversion Rate?

    More cases are the point of the game, right? The whole reason you want an attorney website is to bring more cases to your firm. We started with that in mind and worked backwards to create a system that makes it as easy as possible for our clients to rank high in search results, get more website traffic, and ultimately get more cases. 

    How do lawyers use a website to increase the number of web visitors and convert them into real cases?

    It all starts with content. You need to provide free information to anyone who is searching for it. This means blog posts, articles, news pieces, and especially video. Video is proven to keep web visitors on your site longer and convert more clients than text content. There is no such thing as too much content as long as it's interesting and helpful. Additionally, you need to make sure there is a "call to action" on every page of your website. Don't leave an interested visitor without direction. Capture their contact information by offering them a free book or report and continue to market to them.

    Here is an important thing to consider about conversion rates: some of the most successful lawyers have the lowest conversion rates. How can that be? Because they have marketed themselves so well that they can no longer take on the number of cases they are presented with. Once you reach this point, you can raise your rates and won't need as many cases.

    For more information, contact us online or give us a call at 888-886-0939.

  • Are There Apps to Help Boost My Productivity?

    There are many different apps available for Android and iOS-based smartphones that can boost your productivity by offering easier ways to accomplish your daily tasks.  These productivity apps also provide great opportunities for legal web marketers to cater to the ever-increasing number of smartphone users.

     

    Here is a list of the 3 most popular free productivity apps that offer an easy-to-use user interface, but handle some complex tasks as well:

     

    • 1. Wunderlist specializes in organizing your tasks, and it makes it easy to share them with others so you don't have to waste time trying to keep track of who needs to be reminded of what. Once you set up an account with Wunderlist, you can sync your smartphone and other devices through their cloud-based system. When you make changes or create new a new task, it is uploaded automatically. It can even send you emails about upcoming tasks.

     

    • 2. Evernote is an app which helps you create notes, organize them, and share them with all of your other devices. You can take notes, capture photos, create lists, record voice notes, and have all of these available to you on any device with Evernote installed. For example, if you have Evernote on both your smartphone and home computer, you can save your research with Evernote at your home computer and access it with your smartphone or vice versa. The key here is the cross-platform compatibility that it offers.

     

    • 3. Dropbox is probably the most popular of the three, and for good reason. Like Evernote, Dropbox gives you access through various devices. As the name suggests, you simply drop any file into its special folders and it'll be automatically uploaded to the Dropbox servers (they offer free 2GB storage) and downloaded to your other devices with Dropbox installed.

     

    By keeping up to date on the latest apps for smartphones, you are ensuring that your own web marketing strategies are up to date as well. If you've been wondering how your web marketing campaign stacks up against your competition, give us a call for a consultation at 888-886-0939. Don't forget to download a copy of our book "The 5 Biggest Mistakes 99% Of Lawyers Make with Their Websites."

  • Can I Track My Direct Mail Campaign In Google Analytics?

    Using the resources available from Google Analytics, you can pretty much track any of your legal web marketing efforts.  In regards to direct mail, you can place a Quick Response (QR) code in your mailings, which is a special barcode that can be scanned with smartphones and other barcode readers. When the recipient scans your QR code, the data can be sent to Google Analytics for your analysis.  A good way to get the consumer to scan your QR code is to tie in a promotional offer along with it.

    Another method is to create an alternative, promotional web page on your site, and use Google Analytics to embed a tracking code on the page. This will track promotional traffic referred by the direct mailings.  Be sure to place the promotional URL in the mailings!  Adding both the QR code and promotional URL gives you a good chance of tracking the results. You also want to make sure you are adding parameters to the URLs that you create.

    Tracking direct mail and other offline marketing campaigns can save you money and time.  And, if you're already using Google Analytics for tracking your online marketing, you can view your offline results with the same account.

    If you're not using Google Analytics and you'd like to, or if you want to have a professional look over your web marketing campaign, give us a call today at 888-886-0939.  Foster Web Marketing has been incorporated since 1998, and our mission has always been to provide attorneys with all of their web marketing needs.  Also, don't forget to download a copy of our book The 5 Biggest Mistakes 99% of Lawyers Make with Their Websites and learn how to avoid these mistakes yourself.

  • Can You Offer Any Suggestions for Attracting Fans to My Facebook Business Page?

    If you've been sitting there hoping that your Facebook's business page will generate fans on its own, you'll most likely be sitting there for a while.  You must be proactive, just as you would with any other aspect of your attorney marketing campaign.

     

    Here are some suggestions for you to try:

     

    • There are a number of Facebook social plugins offered, and one of the best is the "Like Button" plugin. Facebook describes this plugin as allowing users to "...share pages from your site back to their Facebook profile with one click." You can put this plugin directly on your website, and visitors can "like" you directly from your website.
    • If you haven't done so already, invite your email subscribers and/or clients who have provided you with an email address. It's a great idea to get email addresses from current and potential clients each and every time.
    • Add a link to your email signature on your Facebook page.
    • Be creative with your landing tab - give the visitor a reason to "like" you. Entice them with unique information.
    • Include videos on your Facebook page. This is important since Facebook's video feature allows you to embed a "like" link within the video for viewers to click while they're watching! You can also take the source code for the video and embed it on your website.
    • Set up a display at your office advertising your Facebook page and the special contents it offers.

     

    Remember that your social media marketing campaign will always require tweaking from time to time.  This isn't a bad thing, as a new strategy can work for your benefit if you allow it to.  If you feel that your current web campaign needs a boost or if you're thinking about getting started, give our experts a call for a consultation at 888-886-0939. Be sure to take a look at our book How Really Smart Lawyers Are Using Video on the Web to Get More Cases.

    Works Cited:

    http://www.socialmediaexaminer.com/21-creative-ways-to-increase-your-facebook-fanbase/

  • Can I monitor the traffic to my mobile site?

    You can now monitor traffic to your mobile website for your law firm using the free service Google Analytics (GA).  If you're familiar with GA, you already know that it's a great tool for tracking traffic and can help you tweak your legal web marketing campaign.

    With so many smartphones in use today, many sites are offering a mobile version of their website.  Using Google Analytics, you're able to see how many people have visited the mobile version of your site.  It also gives you data on the type of smartphone the visitor used, including details on the operating system, such as Android or iOS.

    This information isn't difficult to access, especially if you've been using GA.  Once you're logged in, just click on “view reports.” It’ll display the report right away or, if you have more than one account, you can select the one you want. From here, click the “visitors” tab on the left part of the screen, then “mobile,” and finally “devices” – this should display the traffic for your mobile site.

    You can take a look at a variety of data, which GA has gathered on your behalf, such as which smartphones were used and the number of mobile visitors.  In addition to the basic data, you can also view more specific information regarding your visitors.  If you browse around the page, you will see that there are various arrows and drop boxes available for you to click on. This shows you in-depth information about how visitors got there, where they are from, and what they looked at.

    If you'd like to get more information on how to generate traffic to your web site, give us a call for a consultation at 888-886-0939. Also be sure to download a copy of our report “The 5 Biggest Mistakes 99% of Lawyers Make with Their Websites.”

  • I have decided to open a solo practice. How should I market myself when I am operating on a small law firm budget?

    The Internet should be at the center of your marketing campaign. Most people use the Web as a resource when looking for local service providers, including law firms. Smartphones, tablets and other devices are making it easier for consumers to access the information they need on the fly. Therefore, the Internet needs to be where you are focusing the majority of your efforts.

    In our article, How Do You Market a New Practice Area or Law Firm?, we talk about the three main areas that should be included in any attorney Web marketing campaign – social media, online video and your own website. For instance, you need to spend time on social media sites, such as Twitter and Facebook, since it gives you the opportunity to interact directly with your target market. If social media is a new concept for you or if you haven’t used it yet to market your law practice, you should order a copy of our book, Secrets of Social Media for Attorneys Revealed.

    Search engines also give a lot of weight to videos and reward them with top positions in search results. Make sure that you are producing video clips that are optimized to attract search engines and your potential clients.

    Of course, you should never ignore the significance of new and relevant content. By adding blog posts, articles, frequently asked questions and other content pieces to your website on a regular basis, you are placing yourself in a position of authority. People will view you as an expert and the search engines will look at you as a trusted source of information.

    To learn more about how you can create an effective Internet marketing campaign, contact us today at 888.886.0939.

  • Cant I just load old commercials and video clips on my law firms YouTube Channel? Is it really necessary to create new content?

    Don’t use YouTube as a means to refurbish old, outdated videos. Doing so is a waste of your time and your prospects’.

    Think of YouTube as another way to build your brand and get more cases. In 2010 alone, YouTube reached over 700 billion playbacks. Every day, YouTube mobile attracts 100 million views. Make sure you are getting in front of the people who are actively looking for information that you can provide.

    While loading some previously used content on your YouTube Channel is okay, such as television commercials, you also need to be creating new videos. Since so many people are turning to Web video to find answers, you need to continuously upload relevant content.

    The good news is that if you have a website with Foster Web Marketing, syndicating to your YouTube Channel is easy. All you have to do is upload your video into DSS and click on the box, “Upload to YouTube.”

    Posting videos on a regular basis is important and will help your attorney Web marketing campaign. For information about our video continuity plan, contact us today at 888.886.0939.

    Be sure to order a copy of the must-read book, How Really Smart Lawyers Are Using Video on the Web to Get More Cases.

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