PPS©: Quality Patient Magnet - Your Front Desk Is Drowning (In the Wrong Stuff)

Your front desk isn't bored. They're drowning in the wrong kind of busy.

  • Price-shoppers leading with "Do you take my insurance?" before asking what's wrong with them
  • Serial no-shows who treat appointments like Netflix subscriptions—easy to cancel
  • Quick-fix seekers who want a miracle cure in one visit, preferably for free

Meanwhile, patients who actually need your advanced treatments—laser, regenerative, orthotic, surgical solutions—are booking with someone else because they don't even know you do that stuff.

You're not invisible. You're just fishing in the kiddie pool when the big fish are swimming somewhere else.