Last Updated: July, 2018
Dynamic Self-Syndication (DSS) Usage
DSS, our inbound marketing software with CMS/CRM capabilities, allows both Foster Web Marketing and our clients to manage their websites and create and share marketing, sales, and customer support content. DSS can also be used to organize and track sales data, including website visitors, leads, potential clients, website engagement, client information, and contact information. This information is collected when a website visitor completes a form on the website or when a DSS user uploads this information and confirms that the associated email address has opted-in to receiving marketing correspondence, and it is stored and managed on our service providers' servers. This data can then be used to contact visitors to inquire about their interest in the company's goods or services. Foster Web Marketing provides DSS to clients for their own marketing, lead generation, and customer support needs, and it also uses DSS to meet those needs at Foster Web Marketing.
Foster Web Marketing
We don’t have a direct relationship with the people who provide personal information to our clients. Our clients control and are responsible for correcting, deleting, or updating the information they have collected from you using DSS.
Foster Web Marketing acknowledges that you have the right to access your personal information. If we are requested to remove data, we will respond within a reasonable timeframe.
We may work with our clients to help them provide notice to their website visitors about their own data collection, processing, and usage. We are not responsible for our clients' use of the information they collect in DSS.
Foster Web Marketing collects information under the direction of its clients. We have no direct relationship with the individuals whose personal information we process. If you are a customer of one of our DSS clients and would no longer like to be contacted by them, please contact them directly.
We may transfer Personal Information to companies that help us provide our services. Data transfers to these third parties are covered by the service agreements with our clients.
This includes personal identifiers such as driver’s license numbers, passport numbers, Social Security numbers, debit and credit card numbers, and financial account information. It also includes information about racial or ethnic origin, physical or mental health conditions, and health, employment, or financial information.
Data We Collect
You may browse our website freely without providing any personal information. When you complete a form on our website, we will ask you to provide personal information, and we collect the corresponding navigational information.
This is information that you voluntarily share with us that identifies you personally. It may include contact information such as your name, email address, company name, address, phone number, and other information about you or your business. Personal information can also include transaction information that you entered on the website, information about you from the internet (including social media sites), and any other publicly available information we obtain from service providers.
Personal information also includes information about your computer and visits to our Website that can be used to directly or indirectly identify you. This navigational information includes data such as your IP address, geographic location, browser type, referral source, length of visit, and pages viewed. Please refer to the navigation information section below for more information.
Special Note About Children
Our website is not targeted toward or intended for children under the age of 16. Further, we do not intentionally or knowingly collect data about children under 16. If you think we have collected data about a child under the age of 16, please contact us at [email protected] so that we may delete it.
Login and Usage Information
We automatically collect data about your computer software and hardware when you view our website content or use our services. The information we collect may include your IP address, operating system, browser type, domain names, internet service provider (ISP), the content you viewed on the site, clickstream data, access times, and referring website addresses. Foster Web Marketing uses this data for the operation of DSS, to maintain the quality of DSS, and to provide general statistics regarding the use of the Foster Web Marketing website. For these purposes, we may link log file data to personal information, such as name, email address, address, and phone number.
Occasionally, we may obtain personal information about you from third-party sources including companies we partner with on joint marketing activities, those with which we offer co-branded services, social media websites, and other publicly available sources.
How We Use Data
- Enhance and personalize your browsing experience and improve DSS.
- Distribute Foster Web Marketing content, marketing communications, or other information we think may be of interest to you by email, post, or other means.
- Share informational and promotional content with you to promote the services we provide.
- Provide statistical information about our users to other companies. This data will not be used to identify individuals.
- Meet legal requirements.
From time to time, we may contact you on behalf of external business partners about offerings you may be interested in. In these cases, your personal information is not transferred to the third party.
The information collected from our clients through DSS is used for:
- Providing DSS (may include the prevention, detection, and resolution of security and technical issues)
- Responding to customer support requests
- Fulfilling obligations under the Foster Web Marketing Customer Terms of Service
Navigational information is used by us to operate and improve our website and DSS. Navigational information may be used alone or combined with personal information to provide you with personalized information about Foster Web Marketing.
Client Testimonials and Case Stories
We post client testimonials and comments on our website that may contain personal information. Each client's consent is obtained before posting the client's name and testimonial.
Credit Card Data
Credit card information provided to us is used only to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use the information you provide except for the sole purpose of credit card processing on our behalf.
Personal Data Security
To help protect your personal information from unauthorized access, use, or disclosure, we use a variety of security technologies. Any personal information you provide is secured on computer servers in a controlled and secure environment. All personal information is protected using appropriate physical, technical, and organizational measures.
Social Media Features
Personal Data Retention
The length of time we keep the information we collect about you depends on the information type (described in further detail below). After such time, we will delete or anonymize your information. If this isn’t possible, we will securely store your information and isolate it from further use until deletion is possible.
Personal information you provide is retained by us when we have an ongoing legitimate business need to do so. For example, as long as is required to contact you about DSS or our other services or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
When we no longer have an ongoing legitimate business need to process your personal information, we will securely delete or anonymize the information. If this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you request for us to do so, as described in the "Unsubscribing from Our Communications" section below.
We retain tracking information obtained from cookies and other technologies for a reasonable amount of time after the data is created. If you have agreed to receive marketing materials from us, we will retain your marketing preferences for a reasonable amount of time from the last date in which you expressed interest in our services or content, such as when you last opened an email from us or stopped using DSS.
How We Share Data
Other companies and people are employed by Foster Web Marketing to provide services to our website visitors, our clients, and users of DSS and may need to share your information with them to provide information or services to you. Examples of this may include removing duplicated information from prospect lists, analyzing data/performing statistical analysis, providing marketing assistance or customer support, processing credit card payments, and supplementing the information you provide to us so we can provide you with better service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and client data handling policies.
If Foster Web Marketing (or our assets) is acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company will receive all information gathered by Foster Web Marketing from the website and DSS. In the event of any change in ownership, use of your personal information, and choices you may have regarding your personal information, you will be notified via email and/or a prominent notice on our website.
We reserve the right to use or disclose your personal information if required to do so by law, or if we reasonably believe that use or disclosure of personal information is necessary to protect our rights, your safety, the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Our clients can use the tools provided by Foster Web Marketing and third parties to collect navigational information when you visit their web pages. Our clients’ use of these tools, the information they collect, or how they use it is not controlled by Foster Web Marketing.
You can log on to our website using a Single Sign-On (SSO) service. SSO service authenticates your identity and provides you with the option to share specific personal information with us—your name and email address—to pre-populate our sign up form. These services may provide you with the option to post information about your activities on this site to your profile page to share with others within your network.
How to Access, Update, or Control Your Personal Data
Your data protection rights are as follows:
- You can request access, updates, corrections, or deletion of your personal information.
- You can object to the processing of your personal information or request for us to restrict the processing of your personal information of your personal information.
- If we have collected and processed your personal information with your consent, your consent can be withdrawn at any time. Withdrawing consent will neither impact the lawfulness of any processing we conducted before your withdrawal nor will it impact the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
To exercise any of these rights, please contact us by emailing [email protected] or by mailing Foster Web Marketing, 10555 Main Street, Suite 470, Fairfax, VA 22030 USA, Attn.: Customer Support. We will respond to your request to update, correct, or delete your information within a reasonable period and notify you of any action we have taken.
Our DSS License Agreement applies to Foster Web Marketing and our clients and prohibits the use of DSS to distribute unsolicited commercial email in violation of applicable laws and requires the inclusion of an opt-out feature and other required information in every email sent using DSS. We require all of our clients to agree to and comply with the DSS License Agreement at all times. Any violation of the DSS License Agreement by a client can result in immediate suspension or termination of DSS.
Unsubscribing From Our Communications
To unsubscribe from our marketing communications, you can click the "unsubscribe" link at the bottom of our emails, update your communication preferences, email [email protected], or mail your request to Foster Web Marketing, 10555 Main Street, Suite 470, Fairfax, VA 22030 USA, Attn.: Customer Support.
*Clients can not opt out of receiving transactional emails related to their accounts with us.
Unsubscribing From Our Clients' Communications
To unsubscribe from our clients' marketing communications, you can click the "unsubscribe" link at the bottom of their emails, or contact them directly. Our clients are solely responsible for their marketing emails and communications, and we can not unsubscribe you from their communications.
Foster Web Marketing
10555 Main Street, #470A
Fairfax, VA 22030 USA