1. DSS is Built Specifically for Attorneys and Healthcare Professionals

The first version of DSS launched before Google, Facebook, smartphones, and WordPress. From the very beginning, it was developed with the needs of law firms and healthcare practices in mind. I saw a growing need to empower attorneys and doctors with emerging tools that would allow them to compete with larger or more profitable competitors online.

DSS grew out of a desire to give them all those tools in one place, without all the irrelevant stuff that didn’t help them grow their practices. And it was especially important to me that they could access and use those tools in a safe and secure environment (that doesn't get hacked like WordPress does every day).

Since then, DSS has become a powerful software suite that is laser-focused on the legal and medical industries. We’ve used decades of feedback from our lawyer and doctor clients, as well as input from our team of hands-on marketing experts, to update, expand, focus, and continually improve DSS.

There is no other software suite out there that is this focused on law firms and medical practices.

Why does it matter? Ultimately, you get a better and more valuable system because we don’t try to be everything to everyone. You get highly specialized features that put you ahead of your competitors. And we don’t waste time working on projects that aren’t relevant to attorneys and doctors. Our coders and developers spend 100% of their time working on updates and improvements that specifically benefit you.

lawyer
doctor

2. DSS Is a Proven Suite of Tools That Keeps You Focused in One Place

The latest version of DSS brings together all the cutting-edge tools and automation solutions your practice needs to launch omnichannel marketing campaigns and easily manage your online presence.

There are lots of medical and legal practices that go out and try to hand-pick different solutions from different providers to fill all their needs:

Content Management System (CMS)
Manage your website and content without the stress! Our powerful CMS offers real-time or scheduled posting to your website, intuitive content creation tools, modern landing page creation with integrated email sequences, video management, and so much more.
Customer Relationship Management (CRM)
Automate, manage, and maintain relationships with your contact list with the CRM in DSS. You get robust contact management tools, as well as easy ways to create professional-looking email sequences, email blasts, newsletters, custom contact forms, and more!
Reputation Management
Take control over what people see when they search for you! Monitor local listings for consistency, generate and keep tabs on your reviews, and see how your local listings compare to industry benchmarks.
Website Analytics
Use the at-a-glance dashboard for key metrics or dig deeper into your analytics to check up on your performance. It’s easy to get the data you need for every page on your website.
Lead Tracking
Track where your best leads are coming from, and get immediate notifications when new leads come in. Classify and manage your leads so that your perfect potential clients or patients never fall through the cracks.
SEO tools
Get keyword rankings, backlink monitoring, competitor analysis, and site performance monitoring all in one comprehensive tool. You can even scan your site for technical errors and identify opportunities for improving your SEO.
Listing and citation tools.
Go beyond your website! You can quickly and easily submit your business listings to trusted data providers and aggregators so that you show up on major online directories and listing sites all over the Web.
Manage social media tasks and schedule posts without logging into every site individually. You can also easily set up notifications that let you know when someone is posting about something relevant to your business.

DSS already contains all the above and more. We've bundled all the most essential tools into one package. You get an unlimited number of licenses so that your entire team can seamlessly access what they need. You can even download the DSS Mobile App to get real-time lead notifications and performance data in your pocket.

Having everything in one place keeps you focused on growing your law firm or medical practice, and it saves you both time and money that gets wasted by juggling multiple software providers. Every piece of DSS has been tested and vetted by our experts, and it’s used every day by attorneys and doctors who are successfully growing their practices.

3. We Control Everything from the Server to the Screen

Our development team builds DSS in-house. This gives us incredible freedom to customize and optimize every aspect of the technology, from the servers on the backend to what you see on the screen when you log in.

We’re a marketing and software development company. We work with attorneys and doctors daily to build digital marketing strategies that grow their businesses and beat their competitors. We know what Google is looking for, how industry trends are shifting, how practices use their technology, and what’s coming up next.

And we use that knowledge to make sure that the DSS Suite is always ready to keep you ahead of the game:

Constant Optimization
for page speed and other Google Core Web Vitals that influence your search engine rankings
Constant Development
and fresh updates as technology, industries, and best practices shift
Easy Integration
with popular third-party software used by law firms and medical practices - check out our partners and integrations here
Meaningful Quality-Of-Life Enhancements
like AI writing assistance, expanded website customization options, at-a-glance dashboards, email deliverability tools, and more
Development Decisions
based on real-world challenges and real-life feedback from attorneys, doctors, practice managers, marketing managers, and active DSS users

4. You’re Safe and Secure Inside Our Closed System - Without Losing Flexibility

Another benefit to our in-house development of DSS is that we can better protect your business, your clients, and your patients online. With FWM and HIPAA-compliant DSS, you’re always in a “closed” system that keeps you safe from all kinds of outside threats.

Built From the Ground Up to Keep You Safe

The infrastructure at FWM provides more than five layers of server redundancy, including redundant load balancers, physical servers, power supplies, storage arrays, and network connectivity. Our infrastructure is located in two Tier 4 data centers, which provide the highest level of physical security and SLAs for 99.999% internet and power uptime.

DDoS Protection and Location-Based Enhancements

FWM uses Cloudflare to provide DDoS and botnet protection, as well as location-based caching that enhances your performance. This is important because DDoS attacks have surged in the last few years, wreaking havoc on affected businesses. Cloudflare mitigated over 5.2 million HTTP DDoS attacks in Q4 of 2023 alone.

Additionally, Cloudflare's servers handle 46 percent of the traffic and website requests to our clients' websites in 320 major cities worldwide. This means your website is faster for your visitors, no matter where they access it from.

Protection for Your Email Reputation

When you upload email addresses into DSS for marketing purposes, or when emails are captured by the contact forms on your website, they are run through a rigorous verification process to ensure they are legitimate emails. This protects you from bad addresses that would bounce and “honeypot” addresses designed to destroy your email reputation.

Additionally, each time you send a test email, you receive an email delivery analysis report that helps you get every email into your potential clients’ inboxes, every time. Our spam score analysis, based on advanced algorithms, offers insights that help you refine your email content, align with best practices, and avoid spam filters before you ever schedule or send your email marketing campaigns.

With DSS, we don’t just help you get compliant with email guidelines—we keep you firmly ahead of the curve.

Our Closed System Ensures the Security of Your Website and the Engine That Drives It

We are dedicated to innovative security and privacy, including maintaining HIPAA compliance in a constantly evolving digital environment.

Only FWM coders have access to our code, and our systems are completely isolated to the outside world. Open-source systems, like WordPress and similar platforms, publish their code to the entire internet, which invites bad actors to develop exploits based on vulnerabilities in the code.

We also understand that HIPAA compliance isn’t a “set it and forget it” kind of thing. It’s a corporate culture that is 100% supported and enforced by FWM’s executive management. It’s important for our legal and medical clients, so it’s important for FWM and DSS.

However, we don’t keep you “caged” in our system. We take care of the behind-the-scenes security, privacy, and technical parts for you, while making sure you can continue to seamlessly use the third-party integrations that keep your practice going.

5. Our Client Support is Unmatched in the Industry

FWM takes a client-first approach to everything we do, including DSS. Unlike other software development companies, we don’t leave you to figure it out on your own in online forums. You won’t find yourself fighting for hours with automated phone systems. Instead, we have a robust client-support team, and our clients can call, email, or chat with us anytime to get assistance.

It sounds like a boast, but it’s true: our client support is unmatched in the industry. We’re always focused on making sure that you always have the fast, friendly support you need:

Full-time dedicated support team
When you call, you talk to a real person who probably already knows your name and is familiar with your business.
Dedicated IT team with 24x7x365 emergency support
We never leave you on an island alone. Our IT team goes above and beyond to help you get started, support you as you go, and resolve any technical issues you may experience. Day, night, or holiday, we’re only a phone call away.
Experienced team of website and marketing experts.
We have a robust team - including developers, coders, designers, writers, editors, SEO specialists, video experts, marketing strategists, and more - available to support the ongoing development, maintenance, and evolution of your website and digital strategy.
DSS training and education
Marketing technology is useless if you don’t know how to use it and get the best out of it. We train you, your marketing manager, or even your entire team right from the start, and we’re always here if you need someone to walk you through something or answer questions.

You just can’t get this kind of hands-on support with platforms like WordPress, Squarespace, or Wix. And it’s a huge part of why our clients keep choosing DSS as their preferred marketing software suite year after year.

FAQs

Why DSS vs. WordPress?

DSS is a marketing and website-management platform built for law firms and healthcare practices. It's powered by Adobe’s ColdFusion (used by 60% of the world’s Fortune 500 companies) and was last updated in 2023. It requires almost no plugins and acts as a force multiplier, allowing you to accomplish more tasks in less time. It’s incredibly powerful, while also being approachable and easy to use.

WordPress was built as a blog platform. It hasn’t been updated since the 1990s, and it requires duct-taping third-party tools together to make it functional. Due to its popularity, WordPress faces about 90,000 cyberattacks per minute. More than half of its vulnerabilities arise from outdated plugins, and nearly 42 percent of WordPress sites have at least one vulnerable component.

Compared to WordPress, which faces 95.6 percent of cyberattacks, ColdFusion-driven websites only face 0.15 percent.

Additionally, the costs are clear with DSS. There’s a lot less “nickel and diming” through premium plugins and services, and less “bloat” from over-generalized options and third-party development that can reduce reliability and consistency. There are also no plugin conflicts with DSS. All DSS modules are compatible throughout our system, and we test everything to verify that it is cohesive and working properly.

Plus, with DSS, you simply get more in one place!

Learn more about DSS vs. WordPress here.

What if I want to manage my own website and marketing with DSS?

We love our do-it-yourself clients! DSS provides an awesome collection of tools for DIYers that want to manage their own website and web presence. DSS empowers you to get more done in less time, and it helps you spend your time on meaningful things that actually improve your marketing and lead generation.

DSS is customizable, intuitive, and user-friendly. Because it bundles so many tools together in one place, you don’t waste time juggling lots of different passwords, license agreements, and login pages. DSS also includes an educational training center, page-building tips, and all kinds of resources to guide DIY clients in applying best marketing practices. We can even do in-person training with you and your team!

And, of course, if you run into trouble or aren’t sure how to do something, we have you covered. Our dedicated support team is always ready to assist you with any questions or concerns, and we do live events throughout the year to share tips and enhance your skills.

How can I see the DSS Suite in action?

We would love to give you a tour of DSS and show you what it can do! All you have to do is schedule a complimentary DSS demo with our team.