Another benefit to our in-house development of DSS is that we can better protect your business, your clients, and your patients online. With FWM and HIPAA-compliant DSS, you’re always in a “closed” system that keeps you safe from all kinds of outside threats.
Built From the Ground Up to Keep You SafeThe infrastructure at FWM provides more than five layers of server redundancy, including redundant load balancers, physical servers, power supplies, storage arrays, and network connectivity. Our infrastructure is located in two Tier 4 data centers, which provide the highest level of physical security and SLAs for 99.999% internet and power uptime.
DDoS Protection and Location-Based EnhancementsFWM uses Cloudflare to provide DDoS and botnet protection, as well as location-based caching that enhances your performance. This is important because DDoS attacks have surged in the last few years, wreaking havoc on affected businesses. Cloudflare mitigated over 5.2 million HTTP DDoS attacks in Q4 of 2023 alone.
Additionally, Cloudflare's servers handle 46 percent of the traffic and website requests to our clients' websites in 320 major cities worldwide. This means your website is faster for your visitors, no matter where they access it from.
Protection for Your Email ReputationWhen you upload email addresses into DSS for marketing purposes, or when emails are captured by the contact forms on your website, they are run through a rigorous verification process to ensure they are legitimate emails. This protects you from bad addresses that would bounce and “honeypot” addresses designed to destroy your email reputation.
Additionally, each time you send a test email, you receive an email delivery analysis report that helps you get every email into your potential clients’ inboxes, every time. Our spam score analysis, based on advanced algorithms, offers insights that help you refine your email content, align with best practices, and avoid spam filters before you ever schedule or send your email marketing campaigns.
With DSS, we don’t just help you get compliant with email guidelines—we keep you firmly ahead of the curve.
Our Closed System Ensures the Security of Your Website and the Engine That Drives ItWe are dedicated to innovative security and privacy, including maintaining HIPAA compliance in a constantly evolving digital environment.
Only FWM coders have access to our code, and our systems are completely isolated to the outside world. Open-source systems, like WordPress and similar platforms, publish their code to the entire internet, which invites bad actors to develop exploits based on vulnerabilities in the code.
We also understand that HIPAA compliance isn’t a “set it and forget it” kind of thing. It’s a corporate culture that is 100% supported and enforced by FWM’s executive management. It’s important for our legal and medical clients, so it’s important for FWM and DSS.
However, we don’t keep you “caged” in our system. We take care of the behind-the-scenes security, privacy, and technical parts for you, while making sure you can continue to seamlessly use the third-party integrations that keep your practice going.