Never Lose Track of the Best Leads for Your Law Firm or Podiatry Office
- Get notified as soon as a new lead comes in.
- Quickly view and track submitted information.
- Score leads with a single tap.
- Respond to new leads right from the app.
One of the coolest things you get with the DSS app is instant lead notifications. You’ll know when a new lead comes in, and you can view and score each lead with a quick tap.
Even better, you can respond to leads directly from the app, with tap-to-call or tap-to-email functionality. And—of course—the app is also fully HIPAA-compliant, just like the desktop version of DSS.
With the DSS app in your pocket, no leads or opportunities will slip through the cracks, even when you’re out of the office all day.
Monitor Your Website and Email Performance From Your Pocket
- Get at-a-glance analytics data for your website.
- Segment data by channel and compare performance to the previous 30 days.
- Access your DSS Email Dashboard.
- Track overall email performance data for the past 90 days.
- Get quick performance stats for each email sent, including clicks, opens, and bounces.
You should never be in the dark about your performance, and you shouldn’t have to take an hour or two out of your day to review it all at your desk. With the DSS mobile app, you can access your most important KPIs anytime, anywhere.
Want to know how much traffic your website is getting? Wondering how many people opened your latest email or clicked through to your offer? Just whip out your phone or tablet, and start reviewing your up-to-the-minute stats in DSS.
The app won’t keep you bogged down in menus and information you don’t need. We built it to be streamlined simplicity, right where you need it—in your hands.
Get Fast & Friendly Client Support From the FWM Team
- Submit a DSS support ticket directly from the app
- Tap to call, email, or chat with our friendly client support team
We’ll never leave you hanging when you need a hand—and now we’re even closer when you need us.
Along with all the other goodies packed into the DSS mobile app, we’ve included lots of easy ways to get in touch with us, report a problem, or ask a question.
From the “Support” tab, you can tap to call, email, or start a chat with our client support team, no matter where you are. You can even submit a DSS support ticket directly from the app.
It seems like a simple thing, but you’ll never have to run back to the office or sit down at your desktop to talk to someone that can help. Now, all the support you need is just a tap away on your phone or tablet.
Frequently Asked Questions About the DSS Mobile App
How much does the DSS mobile app cost?
The mobile app is a complimentary part of your DSS license, so get it now in your preferred app store—there’s no charge for active DSS users!
Is the DSS app HIPAA compliant?
The app is fully HIPAA compliant and protects client privacy, just like DSS does on your desktop.
How do I turn on lead notifications?
When you install the app, you’ll be asked if you want to send notifications to your phone. You must accept if you want to get your DSS lead notifications on your phone or tablet. You’ll also want to allow “New FWM Updates” so that you always get the latest upgrades and enhancements.
How do I get help? What if I have questions that aren’t answered here?
You can always give us a call at 888.886.0939 or send an email to [email protected]. We’re here to answer your questions and make sure you have a great experience using the DSS app.
You don’t have to be chained to your desk to take true control of your marketing. Are you ready to grow your practice anytime, anywhere? Download the app now.
Excited about the app, but not yet a FWM client or DSS user? Don’t get left out. You can see the new app in action when you schedule a DSS demo.