Online reviews can be the best or worst thing for your business depending on how you manage them. Whether you already have reviews on the internet or you are just starting out, you need to gain control of your online reputation. Check out the webinar recording where Laura Johnson and Elizabeth Winters taught us How to Create an Effective Review Strategy! You can follow along with the slides to learn:
- Where to get reviews (it can vary by geographic area!)
- How to generate more positive reviews
- How to discourage negative reviews
- How to respond to reviews
- How to avoid having reviews removed or taken down
- The do’s and don’ts of an effective review strategy
88% of consumers trust online reviews as much as personal recommendations, so you need a review strategy!