Just like doctors and lawyers, other small businesses need to find ways to differentiate themselves and stand out in their field. An excellent way to achieve this is by finding a niche market to specialize in and target with your marketing.
Back in 2008, there wasn’t a live chat option specifically for lawyers, and Ngage Live Chat started specializing in the field. Vice President Alex Hambrick says chat is a way for potential clients to speak with a live person and find validation for the problem they are seeking help for. Alex and Tom discussed the stigma many lawyers still have about using live chat, and why he believes more of them should be willing to use chat as a conversion tool for their firms.Ngage is continuously analyzing the data they gather from chats and identifying ways to improve this process for their clients. How do you make sure you’re giving your clients the best experience possible? Find out why Alex believes that constantly evaluating their processes keeps Ngage on the cutting edge in their market.
Are You A Lawyer Or Doctor Who Needs To Get More Clients?
If you've been trying to get more leads, more clients or patients, and you're not sure how to get there, Foster Web Marketing is here to help. Contact us online or call our office directly at 866.497.6199 to schedule your free consultation. We have been helping clients throughout the United States and internationally since 1998 and are confident we can help you not only reach, but exceed your goals.